Article 1: Our Commitment to Your Privacy
At Troving, we respect your privacy and are committed to protecting the personal data you provide when using our app. This policy explains how we collect, use, store, and share your information.
Article 2: Data We Collect
1) Information You Provide Voluntarily:
- Full name
- Email address
- Phone number
- Your location (with consent)
2) Data Collected Automatically:
- IP address
- Device type and operating system
- Usage logs (logins, viewed offers, bookings)
- Approximate location (to improve recommendations)
Article 3: How We Use Your Data
- Create your account and provide core services
- Process bookings and payments
- Send important notifications (e.g., booking confirmation or order status)
- Provide personalized recommendations
- Improve app performance and user experience
- Respond to inquiries and provide support
- Comply with legal and regulatory requirements
Article 4: Data Sharing
We do not sell your data to any third party.
We may share certain data only with:
- Service providers (solely to confirm bookings)
- Payment processors
- Competent legal authorities if formally requested
- Analytics partners (e.g., Google Analytics — in anonymized form)
Article 5: Data Protection
We use a combination of technical and organizational measures to protect your data from unauthorized access or alteration, including:
- Encryption of sensitive data
- Firewalls
- Role-based access controls for staff
Article 6: Data Retention
We retain your data as long as your account is active or as required by law. You can request deletion of your account and data at any time.
Article 7: Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for location data or notifications
- File a complaint if you believe your privacy has been violated
To exercise any of the above rights, please contact: info@troving.com
Article 8: Children’s Policy
The Troving app is not intended for children under 13, and we do not knowingly collect their data.
Article 9: External Links
The app may contain links to websites or applications we do not own. We are not responsible for their privacy policies; please review them separately.
Article 10: Updates to This Policy
We may update this policy from time to time. You will be notified through the app or by email when material changes occur.
Article 11: Contact Us
For any inquiries related to this Privacy Policy, you can reach us at: info@troving.com